What would you like to insure?
No matter what insurance product you're after, we can help you.
Professional Insurance Broker in Melbourne
Why People Choose Us?
We provide 24/7 support
You run your business, trust us to protect it
Your trusted advisor
Who We Are?
Heron Insurance & Financial Services (HIFS) has been established to push boundaries and innovate.
At HIFS, innovation is the hallmark of our approach in every arena. It starts with our experience – we have unique skills that allow us to provide the best insurance solutions. We are geared towards providing world class insurance broking and related services by offering innovative, quality, competitive products and services, and all whilst delivering value to our clients and stakeholders.
Our technical expertise also means we are willing to tackle the harder to-place insurance risks that others can’t or won’t. We use our deep understanding of insurance to design policies that include benefits previously unavailable. Because each client has different needs, we rarely offer insurance “off-the shelf”.
“We are committed to providing a level of service to our clients far more than the level of service our clients expect. We recognise to give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity” – Lee Heron, Managing Director.
100% Free Consultation
Insurer & Underwriter Relationships
We understand that the most important relationships we have are the ones with our clients. Our relationships with Insurers & Underwriters is a close second.
Over the years we have partnered with various Insurers and Underwriters enabling us to write more complicated policies and get faster, more positive results.
Our strong connections allow us to drive better results for our clients, ultimately, adding more value to our clients experience.
Integrity & Professionalism
We ensure all staff and management set high standards in the way they approach their day to day activities.
Honesty & Good Faith
We’ve Developed a reputation with clients and suppliers alike for telling things the way they are, the good with the bad.
We’ve developed a systematic approach to the way we do things to achieve consistently superior outcomes for our clients.
Understanding & Approachable
Insurance can be complex and claims stressful; we strive to provide services as if were in our client’s shoes. Clients should be comfortable bringing their insurance problems to us.
Energy & Action
We look for opportunities, develop programs and act to ensure our service meets our client’s expectation.
Some of Our Expertise
Heron Insurance & Financial Services combines industry-leading commercial insurance products with exceptional customer service, so our clients can rest easy
Health & Wellbeing
Restaurants & Cafes
Manufacturing / Wholesalers
Ecommerce / Tech Companies / B2B Sales
GeoTechs / Engineers
Our Service Locations
- Glen Waverley
- Caroline Springs
- St Kilda