Professional Insurance Broker in Melbourne

Why People Choose Us?

We provide 24/7 support

HIFS is always available to take care of you if things change or go wrong and our team is available 24/7 for you.

You run your business, trust us to protect it

Trust HIFS for your business insurance and risk protection needs. We are the experienced and professional business insurance broker of choice, committed to providing the best advice, innovative commercial insurance solutions, and exceptional service.


We’ll manage everything for you, that way, you can get on with running your business.

Your trusted advisor

We will do all the homework for you and we have the knowledge and expertise to provide you with quality insurance products at the right price together with professional service. Our Financial Services Department can also provide personalised advice and service in life and disability insurance as well as mortgage and finance broking.

Who We Are?

Heron Insurance & Financial Services (HIFS) has been established to push boundaries and innovate.

At HIFS, innovation is the hallmark of our approach in every arena. It starts with our experience – we have unique skills that allow us to provide the best insurance solutions. We are geared towards providing world class insurance broking and related services by offering innovative, quality, competitive products and services, and all whilst delivering value to our clients and stakeholders.

Our technical expertise also means we are willing to tackle the harder to-place insurance risks that others can’t or won’t. We use our deep understanding of insurance to design policies that include benefits previously unavailable. Because each client has different needs, we rarely offer insurance “off-the shelf”.

“We are committed to providing a level of service to our clients far more than the level of service our clients expect. We recognise to give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity” – Lee Heron, Managing Director.

100% Free Consultation

No obligation, free insurance overview of your commercial and personal risk, current insurance program, risk management procedures, and potential premium and cover options. Simply call or e-mail us to organize a consultation via Skype, Phone, or In-person.

Why working with us?

Our vision is to be widely recognised as the leading specialist insurance and financial services provider and to set the standard of excellence by being innovative, financially strong, and exceeding customer expectations.

In all we do, we are dedicated to going beyond the expected.

Call us: 1800 931 997

Strong Points

Insurer & Underwriter Relationships

We understand that the most important relationships we have are the ones with our clients. Our relationships with Insurers & Underwriters is a close second.

Over the years we have partnered with various Insurers and Underwriters enabling us to write more complicated policies and get faster, more positive results.

Our strong connections allow us to drive better results for our clients, ultimately, adding more value to our clients experience.

Integrity & Professionalism

We ensure all staff and management set high standards in the way they approach their day to day activities.

Honesty & Good Faith

We’ve Developed a reputation with clients and suppliers alike for telling things the way they are, the good with the bad.

Service Excellence

We’ve developed a systematic approach to the way we do things to achieve consistently superior outcomes for our clients.

Understanding & Approachable

Insurance can be complex and claims stressful; we strive to provide services as if were in our client’s shoes.  Clients should be comfortable bringing their insurance problems to us.

Energy & Action

We look for opportunities, develop programs and act to ensure our service meets our client’s expectation.

Some of Our Expertise

Heron Insurance & Financial Services combines industry-leading commercial insurance products with exceptional customer service, so our clients can rest easy

Health & Wellbeing

Professional Services

Restaurants & Cafes

Manufacturing / Wholesalers

Ecommerce / Tech Companies / B2B Sales

GeoTechs / Engineers

Our Service Locations

  • Pakenham
  • Glen Waverley
  • Dandenong
  • Wantirna
  • Toorak
  • Caroline Springs
  • Greensborough
  • Donvale
  • St Kilda
  • Southbank
  • Brighton
  • Boroondara
Contact Us

Feel free to call us on
1800 931 997
Monday - Friday, 8am - 7pm

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Our Email

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